Provider Quality & Patient Safety
Choices in this section include:
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Health Plan & Provider Performance
Excellus BCBS cares about health plan, provider, and hospital performance. Learn about standardized requirements for these areas and find information to make more informed choices. -
Quality Improvement Program
The Excellus BCBS Health Care Improvement (HCI) program provides a formal process to measure and improve our quality ratings across all lines of business. -
Ensuring Your Safety
Health care professionals work hard to provide safe, quality care, but mistakes happen. Learn how to keep you and your family safe when getting care. -
Blue Distinction Centers
Blue Distinction Centers offer outstanding quality of care, service, and safety for specialties including cancer, cardiology, fertility, transplants, and more.